Frequently asked questions

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. All payments are securely processed and encrypted.

How long does shipping take?

Orders are processed within 1–2 business days.
Shipping times:

  • Standard: 3–7 business days

You’ll receive tracking details once your order ships

How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking link. You can click it anytime to see your package status.

What is your return/exchange policy?

We accept returns or exchanges within 30 days of delivery. Items must be unused and in their original packaging.
To start a return, contact us at contact@elvorodesign.com